Privacy Policy

Welcome to NaiDrive. We respect your privacy and are committed to protecting your personal data. This Privacy Policy governs your use of the NaiDrive platform, including our website, luxury vehicle listings, car comparison engines, car valuation features, and service marketplace.

This policy describes how we collect, store, use, and share your personal data when you interact with our platform, purchase certified luxury vehicles, request valuations, or contact our support team. By using NaiDrive, you agree to the collection and use of information in accordance with this policy.

To provide our premium luxury vehicle marketplace services, we collect information that identifies, relates to, describes, or could reasonably be linked to you. This includes:

• Personal Identifiers: Name, email address, telephone number, mailing address, and login credentials when you register an account.
• Vehicle Details: Vehicle identification numbers (VIN), mileage, make, model, year, and condition details when you submit a vehicle for valuation or trade-in.
• Financial Information: Income estimate, desired down payment, credit tier estimation, and loan preferences when using our financing calculators (Note: we do not store full credit card or social security numbers directly on our servers).
• Technical & Usage Data: IP addresses, browser types, device information, operating systems, and information on how you interact with our website (pages viewed, search queries, session duration).

NaiDrive utilizes your personal information for purposes designed to deliver an exceptional luxury experience, including:

• Service Delivery: Facilitating communication between you and verified luxury auto dealers, scheduling mechanical inspections, and booking appointments in our service marketplace.
• Valuation & Personalization: Computing car valuation appraisals and customizing interactive financing estimates.
• Communications: Responding to inquiries, providing customer support, sending certified vehicle reports, and delivering newsletter updates if you opt in.
• Platform Analytics & Security: Enhancing the safety and integrity of our platform, diagnosing server issues, and optimizing site architecture.

We value your trust and do not sell your personal data. We only share information with your consent or as necessary to complete your requests, specifically:

• Verified Luxury Dealerships: If you express interest in a listed vehicle, we share your contact details and specified vehicle query with the respective dealer so they can assist you directly.
• Financing Partners: When you request pre-qualification details, information is securely transmitted to our licensed automotive finance brokers and lending institutions.
• Inspection & Service Specialists: When scheduling mobile vehicle inspections or mechanical repairs, relevant vehicle and location details are provided to the designated specialist.
• Legal Compliance: We may disclose information if required to do so by law, court order, or to protect the safety, property, or rights of NaiDrive, our partners, or our users.

NaiDrive implements industry-leading electronic, administrative, and physical security measures to shield your personal data from unauthorized access, alteration, disclosure, or destruction. We utilize SSL/TLS encryption protocols for all data in transit, secure database configurations, and strict access controls.

We retain your information only for as long as necessary to fulfill the purposes for which it was gathered, satisfy legal or reporting guidelines, or resolve disputes.

Depending on your jurisdiction (such as rights afforded under local data protection laws), you may possess specific statutory rights regarding your personal information:

• Right to Access & Portability: You can request a summary of the personal data we hold about you and download it in a portable format.
• Right to Rectification: You can update or amend outdated or incorrect personal details within your account dashboard.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your account and associated personal identifiers, subject to outstanding transaction contracts or legal constraints.
• Communication Preferences: You can opt out of promotional emails or our newsletter at any time by clicking the "unsubscribe" link at the bottom of any email we send.

We may update this Privacy Policy from time to time to reflect operational, technological, or regulatory changes. The "Last Updated" timestamp at the top of the policy will indicate when the latest modifications occurred. We encourage you to review this page periodically.

For questions, requests regarding your rights, or comments concerning this Privacy Policy, please reach out to our dedicated Privacy Team: